News & Resources

5 IT vs. Business Battlegrounds

5 IT vs. Business Battlegrounds

It is common for the relationship between IT and the other departments to become strained over time. Many factors can contribute to the friction between company unit leaders and the IT group.

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Net Neutrality

Net Neutrality

Some of our clients have been asking about “net neutrality” lately. This topic is being mentioned more and more in the media because the Federal Communications Commission is scheduled to make a ruling sometime in February of this year.

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PEBCAK—“Problem between the chair and keyboard”

PEBCAK—“Problem between the chair and keyboard”

As an IT company, the PEBCAK has always been a threat to our business. Not only do the unskilled users cost us money by issuing trouble tickets for really basic issues, they often blame us for the very problem they caused.

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10 Things To Consider
   When Changing Your Managed Service Provider In 2016