It is common for the relationship between IT and the other departments to become strained over time. Many factors can contribute to the friction between company unit leaders and the IT group.
Some of our clients have been asking about “net neutrality” lately. This topic is being mentioned more and more in the media because the Federal Communications Commission is scheduled to make a ruling sometime in February of this year.
If you haven’t noticed, the State of Illinois enacted a law that requires students to turn over their usernames and passwords to the school. Evidently, this is to prevent or control cyber bullying.
As an IT company, the PEBCAK has always been a threat to our business. Not only do the unskilled users cost us money by issuing trouble tickets for really basic issues, they often blame us for the very problem they caused.