our Guarantees
Our Commitment, Our Promises

One Month Free Support

Our on-boarding process provides you with one (1) complimentary month of support to eliminate paying two companies at the same time.

90 Day Money Back

100% service contract refund if you are not happy with our service for any reason. Eliminate risk from your decision.

Guaranteed 15 Minute Response Time

Our full time Help Desk Technicians will begin addressing your critical issues remotely within 15 minutes from the time the service call is placed. UBT will provide a credit of $500.00 if this response time is missed.

Price Match Guarantees

We guarantee to provide the best Managed Services Pricing in the marketplace. UBT will match any lower priced documented competitive quote on comparable services.

What Clients Are Saying About Us...View All

"Many thanks to UBT for your superb support. This had been a long standing problem that you and your team were able to solve . You guys have been great and we continue to be thankful that we switched our service to UBT. - thank you"

5 IT vs. Business Battlegrounds

It is common for the relationship between IT and the other departments to become strained over time. Many factors can contribute to the friction between company unit leaders and the IT group.

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Net Neutrality

Some of our clients have been asking about “net neutrality” lately. This topic is being mentioned more and more in the media because the Federal Communications Commission is scheduled to make a ruling sometime in February of this year.

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What is going to happen to social media in Illinois?

If you haven’t noticed, the State of Illinois enacted a law that requires students to turn over their usernames and passwords to the school. Evidently, this is to prevent or control cyber bullying.

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10 Things To Consider
   When Changing Your Managed Service Provider In 2016